We are very excited to be able to say that we will be opening again on Wednesday 13th May at 9am. We are busy working on the Nursery to make the site as safe as possible for both customers and staff whilst still being a pleasant environment to walk around and browse. Please read the points and guidelines below, as it should help everyone stay safe. These guidelines are dependent on the volume of people who visit us, so there are possibilities they could change.
Ruxley Nursery will open 7 days a week from 9am until 4pm.
A staff member will be on gate duty throughout, allowing a reduced amount of cars/customers into the car park. The road to the front of us has no parking restrictions should you have to wait. You will then be directed to your parking area when a space appears.
From this point the layout of the nursery will be signposted and social distancing routes will be in place. Please select the plants you wish to buy and take them to outside of your vehicle. A member of staff will be on hand to add up your purchases, discuss if there is anything else you require and then hand you a ticket with the amount to be paid. You can then take this to the pay booth (behind a Perspex shield) where you can pay.
PLEASE NOTE THAT ONLY CARD PAYMENTS WILL BE ACCEPTED AND THE CONTACTLESS AMOUNT HAS BEEN INCREASED TO £45.00
You can then return to your car, load up and if you have also purchased compost pull over to the compost area where a staff member will load your compost purchase. PLEASE STAY IN YOUR CAR IF POSSIBLE.
Please bear with us as we attempt to make your visit to Ruxley Nursery as normal as can be, however staff levels are drastically reduced so it may not be possible to personally advise customers on plants etc as we would normally do. Although not mandatory, we would like to discourage young children from visiting as it makes social distancing more difficult.
Finally, all staff have been instructed to keep a minimum of 2 metres away from customers. Please don’t think they are being unfriendly, we just want to protect everyone who comes through our gates, including our staff and not throw away the good work we, and more importantly the NHS, have all done that has helped bring us to this moment!
We look forward to welcoming you all back on Wednesday, until then.
David & The Team